Frequently Asked Questions
Answers to Your Questions
What is Katwalk B&B?
Katwalk B&B is a boutique, relationship-based pet care service in the Downtown Toronto area designed for pet parents who value calm, attentive, and high-quality care. As a premium dog walking and pet sitting service, we focus on personalized experiences—not volume—so every pet feels safe, seen, and at ease.
Do you require a Meet & Greet?
Yes—every new client begins with a Meet & Greet consultation.
This step is essential for understanding your pet’s routine, personality, and needs while ensuring it’s the right fit for both of you.
What services do you offer?
We offer a curated range of Toronto pet care services, including:
- Private dog walking (West Don Lands/Corktown/Canary District, Distillery District, Bayside/East Bayfront and St Lawrence/Old Town)
- Cat care and drop-in visits
- In-home day sitting (pet day care alternative)
- Overnight pet sitting (in-home boarding alternative)
-
-
What makes Katwalk B&B different?
We operate as a boutique pet care service in Toronto, meaning:
-
- Limited client intake
- Consistent, dedicated pet sitter
- Calm, unrushed visits
Are you insured?
Yes, Katwalk B&B is a fully insured pet care provider in Toronto, offering peace of mind while your pet is in our care.
What areas do you serve?
- West Don Lands
- Corktown
- Canary District
- Distillery District
- Bayside/East Bayfront
- St Lawrence/Old Town
Availability depends on location to maintain our premium level of service.
What is your cancellation policy?
We require a 48 hour advance notice for cancellations. As a professional pet sitting service in Toronto, this ensures fairness and availability for all clients.
How do you communicate during visits?
You’ll receive detailed updates, including photos and notes. Our Toronto pet sitting updates are designed to keep you connected and reassured while you’re away.
How far in advance should I book?
We recommend booking early, especially during peak seasons. Many clients searching for trusted pet care in Toronto reserve in advance to secure availability.